Privacy Policy

Privacy policy

This policy explains what personal information BurnitOFF collects when you visit or buy from burnit-off.com, how we use it, and the choices you have.

What we collect

Information you give us: name, billing and shipping address, email address, phone number and order details. Payment card details are entered directly with our payment processor and are never stored on our systems.

Information collected automatically: device and browser type, IP address, referring pages, and how you move through the site. This comes from cookies and similar technologies.

How we use it

To process and ship your order, to contact you about that order, to handle returns and support requests, to detect fraud, and to improve the site. With your consent we also send marketing email, which you can stop at any time using the unsubscribe link.

Who we share it with

We share information with service providers who make the store work: Shopify hosts the store, payment processors handle payment, and carriers deliver your order. They only receive what they need for their part. We do not sell your personal information.

Your rights

You can ask for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Email support@burnit-off.com and we will respond within 30 days. Depending on where you live you may have additional rights under the GDPR or CCPA.

Retention

We keep order records for as long as needed to fulfil the order and to meet legal, tax and accounting obligations.

Children

This store is not directed at children under 16 and we do not knowingly collect their information.

Changes

If this policy changes we will post the updated version here with a new date.

Contact

Questions about privacy: support@burnit-off.com.